Case study · Scorecard
Every call and chat, with a grade.
AI listens to all of them and scores each one — quality control stops being one person's opinion.
How it works
Every call over a minute is transcribed, every chat is read. Six criteria you write yourself, a score with the exact line that earned it, trends per person — and a ping the second a conversation goes wrong.
The numbers
100%
of conversations checked, not four at random
under 1¢
per call, everything included
6
criteria you change yourself, no developer needed
right away
you know a sale is being lost, while it is happening